Santa holidaysLapland and Northern Finland |
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what you said about our Santa Claus Holidays...
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“Just to say an enormous thank you for a thoroughly enjoyable trip.
It was utterly magical and one none of us will ever forget. For me, the highlight was driving huskies through the trees as snowflakes floated down on Christmas day.
Equally the faster paced snowmobile safari was fantastic fun and all the Father Christmas events were run sensitively and with flair.
Most importantly thank you for looking after us all with such good humour, tolerance and helpfulness.
We would certainly recommend a trip to Lapland to others and in the next breath Emagine.
With many, many thanks from us all for giving us such a wonderful time and so many unforgettable memories, we may well have to come back !”
Very best wishes,
The Read-Ward Family, Dorset
“We just got home from our 4 day stay at the Hotel Syote Keskus, we all had an absolutely magical time and I really just want to say thank you all for making it possible. The holiday sounded fantastic on paper but the reality far outweighed any expectation, the entire holiday was so very well planned and organised.
All the delightful little attention to detail is spot on and they made a fantastic time even better.
Thank you all so much, this once in a lifetime trip was everything I wished it to be and much much more, so much so that I feel the need to try and make it a twice in a lifetime event, best start planning for a few years hence.
Kind regards,
Ruth McLaughlin, Mexborough, South Yorkshire
“We wanted to send you an email now we are back in Australia to pass on our thanks for our trip to Harriniva in December. Your assistance prior to booking over the email was fantastic always answering any questions we asked. The trip itself exceeded our expectations of the tour and we realised the children were always going to get a lot from this trip but Paul, myself and his mother have never had such a great time together in 11 years.
We will certainly be recommending this trip to any family that may be looking to going to Finland as 5 star and great value.
Kind regards,
Melanie and Paul Hermanns.
Glenfield, NSW
Australia
“Our grandchildren travelled from Bermuda for this holiday and said it was their best holiday even better than Disney World.
It was all wonderful”,
Mrs G Exon, Elloughton Brough, East Yorkshire
“Just a quick note to say thank you for such a wonderful holiday !
With a trip like this, one builds it up so much that it can never hope to live up to expectations, but this trip absolutely did and we were not disappointed in any way.
Everything was so well organised, relaxed and friendly.
Many thanks and hope to see you again when our youngest is older.
Sonia, Tony, Joe, Megan and Elizabeth Peloe. Cambridge
“Brilliant, exceeded expectations.
Attention to detail excellent, well organised with quality activities.
Thank you for a memorable holiday,
Lee Windle, Skipton, North Yorkshire
“Excellent friendly reps that made the holiday stress-free.
Brilliant time had by all adults & children, we would recommend this holiday to all our friends.
Emagine was a fantastic company to travel with.
Thank you”,
Paul Wallis, Swansea, South Wales
“I have been on a great deal of holidays in my lifetime all over the world literally and I have never written to a holiday company before but I just had to on this occasion to say thank you for a wonderful trip.
Your company was fantastic throughout our holiday and your reps are true gems, they could not have done any more for us. We did things I would never have imagined possible on such a short break, well worth it.
You have a great company and set up and I have to say that the way our holiday was organised was superb.
Thanks again,
Steve Heap. Douglas Isle of Man
“Having just returned from Lapland last night, I just wanted to thank you for a fabulous weekend. From the first moment we checked in at Gatwick to the final departure, everything was really well done. The children adored the experience and couldn’t wait to tell their friends, we all enjoyed the well-planned itinerary, but particular praise must go to your tour guides.
Attention to detail and the little things that make the difference are especially important, and you certainly excelled !
We will certainly recommend Emagine to anyone who wants an authentic, child friendly, action packed and exhilarating taste of Lapland at Christmas.
Thank you again,
Jeremy and Liz Wilcock, Annie and Madi, Driffield, East Yorkshire
“There are no words to express the wonderful memories you have given us.
We wanted a natural not “tacky” Santa experience. You gave us an unbelievable experience never to be forgotten..
Magical, thank you”,
Mrs Aisha Ahmed, Belbroughton, West Midlands
“Just to say well done again on arranging an excellent trip to Saariselka, but as I said your brochure should include the following:-
Christmas in Saariselka with Emagine is not dangerous; however it may prove addictive and hence injurious to your wealth !!
Very best wishes to you and the team,
Chris Shire and Family (Third time with you in Lapland), Bath, Somerset
“Absolutely magical, our best experience ever.
Made very welcome by all the Emagine team and felt like they were part of our family, the best reps on any holiday we have had.
A magical holiday”,
Sheena Ashton, Attleborough, Norfolk
“Just wanted to thank you for a magical holiday.
We travelled with you 5 years ago and recommended you to 10 others in our party and our whole experience again was fantastic. The children thoroughly enjoyed themselves, in one word they described it as “magical”.
Everything from the hotel to the safari’s to the food and Santa were exceptional.
Thank you for making our Christmas special, to see the children’s faces enjoying the snow, huskies and meeting Santa was worth every penny.
We have recommended you to people and will continue too as there is no other company as good as yourselves.
Thank you,
Julie Russell,
Shorwell,
Isle of Wight
“We chose you last year – Fantastic ! so we had to do it all again this year.
(And maybe next year too !!
Thank you for everything,
Joanne Best, Horsham, West Sussex
“All the extra attention to detail made all the difference.
A great holiday for all the family.
Brilliant”,
Nicholas Ashworth, Beckingham, Lincolnshire
“ I am writing to tell you about the holiday that we have recently returned from.
We have been on many package holidays over the years and I even used to be a travel agent so have been dealing with travel companies for many years. In this time I have never come across such a professional and fun tour operator as Emagine.
At first I was a little worried as I had never heard of you, but I speak as I find and I could not fault you in any way. The staff in the resort from the moment we arrived until the moment we left were amazing. They could not do enough to please us.
Advice, recommendations, experience with children it was second to none.
The activities were excellent and each day was planned to perfection, the holiday was very natural and not commercialised at all. We did think it could be a bit unrealistic and tacky, but this was not the case at all, it was perfect.
You have given us unforgettable memories
With much thanks,
The Adams family, Whitminster, Gloucestershire
“Myself, my husband and our 8 year old daughter have just returned from a 4 day trip to Lapland. I am writing to thank everyone at Emagine for a fantastic holiday, our best ever. Everyone in Lapland was so kind and helpful, a big thank you to all the Emagine staff.
The organisation and daily trips were excellent and seeing Father Christmas, what can I say! fantastic.
We all enjoyed every minute and didn’t want to come home. It was an amazing experience and one we would love to repeat.
Thanks to everyone”
Sandra Teeley, Millom, Cumbria
“After looking at other companies you stood out a long way, you have made a family extremely happy, my best experience ever Unbeatable.”
Darren Aspinall, Swinton, Manchester
“Awsome, we had a fabulous time.
A fantastic experience, staff were amazing with both adults and children.
We did not expect to be thinking of returning, but it will be a must to do again
Thank you for a fab time”
Gill Davies, Hereford
“I did just want to thank everyone for making sure we had such a fabulous holiday in Lapland It more than lived up to our expectations – in fact the only surprise for me was that I think my husband and I enjoyed it at least as much as the children. It was such an amazing experience.
Every little detail had been thought out, and although we’re probably quite demanding, we really couldn’t find anything to fault in this trip, I’d recommend it to anyone, whatever age.
We’ve come back with some superb family memories – so many thanks to you and the team in Lapland.
Best wishes
Debra Davidson-Smith, Buckhurst Hill, Essex
“This is just to say thank you so much for giving us such a wonderful holiday.
We went the weekend before Christmas and had a wonderful time. Fantastically helpful staff who seemed to be around anywhere and any time if you had a query, very very well organised activities, wonderful kids club, delicious food and really good warm clothing.
Thanks for a wonderful-memorable time-we all enjoyed it hugely”
Katie, Andrew & Olivia Balfour, Charlton on Otmoor, Oxfordshire
“May we congratulate you all, from booking our Lapland Christmas holiday to the wonderful experience of your companies holiday representatives you all made our Christmas the most magical ever.
Best Wishes”
Kevin, Sonia & Mollie Crabtree, Newton Abbot, Devon
“I went to Gatwick airport on Saturday evening to meet my son and grandson after their day visit to Lapland. It was a once in a lifetime treat for them and I was anxious to hear how their day had been. I was thrilled to hear that it had been better than they could ever have dreamt of, I don’t know who enjoyed it more my son or my 6 year old grandson ! My son said that the organisation, the people, the activities, the scenery, Father Christmas – everything was just excellent. He was bowled over by the personal care and attention they had received- nothing was rushed and nothing was too much trouble.
We were personally recommended to Emagine by friends who went last year and I shall be recommending it to everyone, thank you for making it such a magical day.
I agonised over whether I could afford it – but there are some things in life you just cant put a price on – and this was one of them
Thanks again”
Jo Goldsmith, West Norwood, London SE 27
“Myself, my wife and 7 year old daughter have just returned following our stay over Christmas. This was a truly magical time and one that we will never forget, the activities and facilities were first class. The whole holiday was very well organised with a high level of attention to detail.
This was a superb and fabulous way to spend Christmas and a problem of how to better it next year !
Thank you once again”
Robin, Sian and Eloise Grundy, Raglan, Monmouthshire
“My mother, five year old daughter and I returned last night from an excellent holiday and I just wanted to let you know how impressed we were with every aspect of the tour.
As a frequent independent traveller, it is not often that I would take the time to write to a tour operator, as I would expect to get what I had paid for but in your case, the reps in the resort went well beyond the call of duty to make things run smoothly and make this a magical time for the children.
I would like to thank you once again for a marvellous once in a lifetime experience.”
Mrs T Hill, Ashford, Kent
“We were a party of six (two families) who travelled to Lapland recently with Emagine. My husband has never had to arrange a “package type” holiday before but he was absolutely delighted with the organisation and efficiency of the Emagine staff on our day. We had a lovely, magical day and I would not normally write back to any travel company but on this occasion I just felt I had to put pen to paper.
We had a lovely experience and I am sure we will want to go again. It was also lovely that we were not mixing with any other tour companies or visiting over commercial area’s.
Thank you again”
Mrs L Bobrowski, Woking, Surrey
“ Thank you so much for an unforgettable trip !
My family and I were in Lapland from the 12th-15th December and had a truly magical and wonderful time. The Emagine team were amazing, they made you feel comfortable and at home. The whole holiday was unforgettable and we want to thank you from the bottom of our hearts.
I truly believe that everyone should experience Lapland and all its beauty.
Thank you so much again,
Janine Long and family, Ilford, Essex
“Having just returned from four days in Saariselka with my family, I felt I must put pen to paper, to say how truly wonderful we found the whole experience: it was just magical and exceeded our expectations-the destination itself was idyllic, the accommodation and facilities were brilliant, the food was excellent, and it seemed that Emagine had thought of everything and planned down to the last detail.
We had such an amazing time and I’m sure it was due to your company’s careful planning and attention to detail
Thank you”
Beryl Brotherhood,
Verwood,
Dorset
“May I take this opportunity to express my gratitude. We took our granddaughters on your day trip to meet Santa Claus in Lapland, the whole experience was wonderful and I have no doubts that it will remain with them both for the rest of their lives.
The care that your people took in ensuring that we enjoyed ourselves was beyond belief, from Gatwick to Gatwick
Thank you Emagine”
Geoff Heal, Fareham, Hampshire
“Just wanted to drop you a note to say a big “THANKS” for our Christmas holiday in Saariselka. We were concerned when we booked as the cost for a 5 night holiday was high – however all I can say is the holiday was fantastic and certainly worth the expense.
The hotel, the resort and facilities were fantastic – the children’s faces were a delight at seeing the “real” Father Christmas. All in all it was a truly great holiday and one final thing the Emagine staff were superb !
Thanks”
Lynne, Neil, Emma & Elliott Gowling, Coventry
“ I would like to say a big Thank you for my recent holiday to Lapland.
I have to say it was one of the best organised trips I have ever been on and I loved every minute of it.
Thank you so much to all the Emagine team.
Karen Millward, Manchester
“We have just returned from a day trip to Ivalo and we wanted to write to thank you for such a wonderful day. The visit was incredibly well organised with lots of staff who knew exactly what they were doing and made the whole experience run so smoothly. The location for all the activities was magical and there was no feeling of commercialism at all.
The are many companies who organise such trips and we chose you on recommendation from a relative, this recommendation was well deserved
With kind regards”
Alison & Julian Marlow, Daventry, Northants
“Following our visit to Ivalo for a Santa day visit, I would like to put pen to paper to say how much our family enjoyed the trip. Everything was very well organised from the initial booking right throughout the day and the organisation of the whole day was fautless.
Thank you for providing us with a day we wont forget !!!”
Catie Bowen, Wiswell, Lancs
“Exceeded all expectations.
It seemed to be a low key, non-commercialised trip, which is what we wanted, and it definitely lived up to it.
Very Impressed with the way your company dealt with the air delay on our inbound journey,
Fantastic”
Karen Squires, Little Bowden, Leicestershire
“This was a long awaited holiday with our children and grandma too.
No amount of brochure reading can prepare you for how good this really is. Compared to other holiday companies using this resort Emagine outstrips the competition by miles.
Kiitos, Kiitos”
Paula Waterhouse, Hexham, Northumberland
“Our family of 4 went on a 5 night trip over Xmas and I just wanted to let you know that it was fantastic from the beginning to the end and all my family have memories from it we will treasure forever.
The guides could not have been nicer or more helpful and were part of our holiday, the details that are thought of by your company amazed me and I have to say I was worried that I was looking forward to the holiday too much and it wouldn’t meet expectations, however it exceeded them.
A BIG THANK YOU to emagine , you do a great job.”
Katie Blake Smith, Sheffield
“An out of this world magical experience, the guides were excellent, as was the children’s activity club. Emagine provide an overall experience and the little details were superb”
David Webster, Berkshire
“We travelled with yourselves on 23rd December, I don’t think its actually possible to put into written words how we felt about the whole trip. The destination, the atmosphere, the staff, the activities, the views….FANTASTIC.
In all seriousness it was the most well organised trip I have ever made and with four kids in tow that’s an achievement that defies description.
We have already recommended your company to others and please give our heartfelt thanks, admiration and best wishes to all your staff.”
Trevor Russell & Lou Hellard, Upper Norwood,
London
“We returned from our holiday just before Christmas and felt we had to write to say how fantastic it was. My wife and I accompanied by our daughter and two grandsons were overwhelmed by the experience.
The holiday was recommended to us by friends who visited last year and even though they were full of praise about their holiday, it exceeded all of our expectations. The organised activities were superb and there was still plenty of free time to enjoy the toboggan run and the snow.
We could go on and on about the most wonderful holiday that we have ever had and have recommended the trip to a number of friends.
Once again thanks for a fantastic holiday”
Derek & Ann Wyatt, Twickenham, Middlesex
“We have recently returned from what can only be described as a 1st class trip. From the moment we arrived at Gatwick we were treated so well by your staff and very quickly we were at our fabulous accommodation being kitted out for our stay.
I have never before felt compelled to write and say a big thank you to a travel company, many thanks for making our trip such a memorable one”
Nick, Sarah & Hallam Tondeur, Newport, Isle of Wight
“We would just like to thank all your staff for our fantastic Lapland holiday. We were delighted with the service that you provided both before and during our holiday. We all had a truly magical 4 day break, the scenery was beautiful and the balance between activities and free time was perfect for us.
The whole holiday was excellently organised and great value for money.
Thanks very much”
Andy,Rosie,Laura & James Greatrex, St Ives, Cambs
“A fantastic experience, which I would recommend.
Everyone should do this trip at least once in their lifetime whatever age.
My friend came last year and said it was excellent, and she was right”
Tracey Young, Romford, Essex
“Myself, my husband and my two boys aged 9 and 5 have definitely just had the holiday of a lifetime and I felt I just had to say a big “thank you !”
The whole trip was magical from the moment we landed to the moment we left, I cant praise your staff enough, your customer service is second to none and I haven’t stopped recommending your company since our return.
Thanks one again for a truly amazing time.”
Alyson Sheppard, Erith, Kent
“I am writing to tell you what a fantastic time we all had on our recent trip to Lapland. The whole 4 days were so well organised and we were treated so well that we felt obliged to write and tell you.
We all have amazing memories of our trip and would like to pass on our thanks to all concerned.”
Ian Stanley, Old Langho, Lancashire
“ We have just returned from a magical 4 day trip organised by your company and I wanted to drop you a quick line whilst everything is fresh in my mind.
I cannot praise highly enough the whole holiday, the organisation was superb, the staff couldn’t do enough to help us and make us feel welcome. The little touches were really well thought out and the meeting with Santa was the highlight for our daughter.
Thanks for providing us with a wonderful holiday and many happy memories”
Gail Fuller, Whalley, Lancashire
“We have just returned from a four day trip to Lapland and I had to write to offer a sincere “thank you” to your team and for the excellent planning and organisation that went into making this a truly amazing and wonderful trip.
We loved every minute of this unique experience and the personal touches made us feel like really valued customers, the attention to detail was excellent and each family felt like they were the only ones there.
We never book package holidays, for years now we have made our own arrangements but took a chance this time. We were very impressed by the efficiency and smooth running of your organisation.
Thanks for the excellence, we will not forget”
Madeleine, Steve, Mia and Joseph Beeching, Canterbury, Kent
“After a lot of research, Emagine seemed to offer the best itinerary and value for money, we have not been disappointed.
It has been a holiday that we will never forget with many magical memories.”
Christine Smith, Watton, Norfolk
“Just wanted to say a big thank you for the wonderful holiday my husband, 8 year old daughter and I had in Lapland just before Christmas.
To be honest we don’t “do” package holidays and were a bit nervous about how we would find it, but everything was absolutely perfect and the little touches made things even more special.
We can’t thank you enough”
Laura Soer, Chigwell, Essex
“Just had to say what a fantastic time we all had on our Christmas holiday. I had booked to celebrate, with all my family my 70th birthday and what a memorable celebration it was. It exceeded all our expectations in every way.
All of it has left us with magical happy memories.
Thank you to you all”
Marjorie Jones, Bisley, Surrey
“We have just returned from a holiday to Lapland through yourselves, it was absolutely fantastic !!
We have never heard of Emagine before and have never been on a winter holiday before but this was the best holiday EVER. The organisation of everything was exemplary. The whole holiday was organised with unbelievable efficiency.
Many thanks for providing us with such a great holiday, and well done to all your staff.”
Andrea & Brian Speak, Knighton, Leicester
“Unaccustomed as I am to writing thank you letters to travel companies after holidays, I had to drop you a line to say a huge “Thank You” to your team and for the planning and organisation that went into making this one of our most memorable holidays ever! And that coming from Caribbean , heat seeking, snorkelling, well travelled punters, one of whom has an aversion to cold!!
We loved every minute of this unique experience, and the little touches made all the difference. I have already recommended this trip to friends and colleagues, it is a once in a lifetime “Must Do” and we could not fail to be impressed by the efficiency of your organisation and good humour of your staff.
Thanks for the memories, which we will not forget Best wishes”
Bunty Rawlings & Michael Hancock, Linton, Cambridgeshire
I don’t do package holidays and yet this holiday made us feel like individuals sharing an amazing experience. Very impressed.
Elizabeth Hadland, Lingfield, Surrey
“Myself and my daughter have just returned from our daytrip and I felt I must write to thank you. The day was quite superb and without a doubt the best package trip we have ever been on, the day was a master class in customer service, which puts others to shame.
Your guides went out of their way to make sure everyone had a great day and we did. I didn’t think you would be able to fit everything in but I was so wrong, there was plenty of time for everything, never did we feel hurried, everything ran like a Swiss clock and seemed so effortless although I am sure behind the scenes there is a tremendous amount of hard work going on. You delivered everything the brochure promised and more.
Once again, many thanks and congratulations on an outstanding operation, we will be talking about it for months! Best regards”
Graham Aylmore Lancing Sussex
"I just wanted to say a huge thank you to everyone at Emagine for the most wonderful time we had in Lapland just before Xmas. It exceeded my expectations massively and we all thoroughly enjoyed every minute of the trip. The reps at the resort were all fabulous and all the hotel staff were brilliant. I cannot praise it enough and may have to book again for next year! Thanks again"
Juliet Borges, London NW
"Just a quick note to say thank you for the excellent trip we had to Lapland. We have been involved with many companies over the years but we have to say that the service you provided was by far the best and most thoughtful we have ever encountered. The attention to detail was superb and the visit, in every detail was beyond expectation. We have been on many tours and have been "ripped off" by those little extras, may we thank you on the way you run your business and say that we felt we had received the best value for money possible. Regards"
The Ainsbury Family, Basildon, Essex
"Just a little note to thank you for all your hard work in relation to our Lapland trip. You went to so much trouble to ensure that everything was attended too. I am most grateful, as I am sure everyone else in the party was I hope we have the pleasure of doing business again."Louise Wyllie
External Relations & Head of Events, Manchester City Council
“We would just like to say Thank You very much for making our day trip to Lapland so magical. We had the best time ever: it was absolutely brilliant from start to finish. Everything was so good we want to visit again and again ! we will certainly be recommending Emagine to all our friends. Thank you all very much”
Mary Bradford, Dartford, Kent
“I would like to thank you on behalf of my party for giving us such a wonderful and memorable Christmas, the venue was perfect and the staff were very kind and helpful to us.
Thanks also to the staff in the UK who advised me well on the location and itinerary that best suited our wishes. My husband and I certainly hope to visit again.
Our grateful thanks to you all”
Linda Tagg, Basingstoke, Hampshire
"Just a short line to thank the whole team for the most fantastic day. We thoroughly enjoyed every aspect of our trip to Lapland, everything was well organised and all staff most helpful. Seeing my sons face light up when he saw Santa will be a treasured memory. Many thanks once again, you have certainly helped to make this Christmas extra special."
Debbie Costley, Astley, Manchester
"I just wanted to say that my whole family had a fantastic holiday. I thought that the way the programme was organised and the professionalism of your staff was outstanding.The holiday really does justice to your promotional material – well done, an incredible achievement, that must make you the envy of your competitors. With kind regards"
John Pye, Stansted Mountfitchet, Essex
"Myself, my wife and two children and my mother arrived in Lapland full of excitement, but not really knowing what to expect, so we are writing to you now to thank you from the bottom of our hearts for the best experience of our lives. When we arrived for our four days in Lapland your reps could not have done anymore to make sure everyone had the time of their lives. Our visit to Santa was MAGICAL, the candle lit trail to the cottage was breathtakingly beautiful and our two children Bradley and Georgia were so in awe they could not speak. Myself, my wife and my mother all felt like children again and we all thought the husky farm and trail was one of the best experiences of our lives, then to top it all off on our last night we all witnessed the northern lights. Please thank everyone involved in making this a perfect trip for us and we will have no hesitation at all in recommending your company to anyone thinking for visiting Lapland.
Darren, Andrea, Bradley and Georgina Cooper, Bournville, Birmingham
"We would very much like to thank you for making our trip of a lifetime a truly magical experience. Everything about our 4 day experience was outstanding. From the minute we arrived, we were constantly taken aback by the touches made to the holiday by yourselves, All very much appreciated and totally unexpected!! All the activities on offer were very well organised and far exceeded any expectations, which we had. The Snow Kids club was well structured and we were able to have an hour’s rest each afternoon safe in the knowledge that our children were happy and well cared for. We really are very grateful to you for making our dreams come true"
Vicki, Simon, Ben & Charlotte Milnes, Chorley, Lancs
"We recently travelled with your company for a four day safari trip and were delighted with the experience. Although the temperatures which we expected were below minus 32 degrees centigrade, your representatives were really excellent, particularly in relation to dealing with the children and I hope you will be able to pass on again, our thanks and admiration to them.
The Hotel lived up to expectations with its idyllic log cabins and excellent food but what really made the holiday for us were the enthusiasm and efforts made by your staff who really were a credit to your company throughout the four days. We would have no hesitation in recommending Emagine to our friends and contacts in the future"
Merrill April, Streatham Hill, London SW2
“I want to say what a wonderful time we all had. Everything was so magical…your staff couldn’t have been more attentive, making sure the children were OK… Santa was brilliant and how he remembered my 2 nd Christmas I don’t know..I’m 52!
Congratulations to you all..a truly wonderful experience.
With grateful thanks”
Angela Gee, Ryarsh, Kent
"We would like to thank EVERYONE so much for our wonderful day trip to Lapland. It was a magical experience for all our nine family members whose ages ranged from 5yrs – 60yrs.
The overall help and the attention to personal wellbeing, plus that organisation of events were excellent and we were thrilled at the location, which enhanced the atmosphere. Once again, A great big THANK YOU to everyone"
Mrs Sue Stickland, Bury, Lancs
"You made the most special week of the year the most special week of our lives. Thank You."
James, Emma& Matthew Mills, Sandwich, Kent
"I am writing to Thankyou for providing out family with a truly wonderful holiday in Finland. The activities enjoyed by our children and ourselves were most enjoyable and gave us the opportunity to do things that in all probability, we wont get the chance to try again. To see the children’s faces when they met Santa Claus was a joy to behold.
The whole trip from the initial enquiry to the very end was very professionally organised with just the right balance of organised activities and free time. I would certainly recommend your company to anyone considering planning a similar holiday. Once again thank you for giving us a holiday experience that will never be forgotten"
Ian Clark, Prenton Wirral
"I must write to say a huge thank you. We have travelled with high hopes having read all your Internet pages and brochure. I can truthfully say that the holiday exceeded our expectations in all respects. The organisation and attention to detail was superb.
We will never forget this Christmas, although I can’t guarantee that we won’t have to make a return trip sometime to refresh our memory"
Dr Anita Turner and family, Rowlands Gil, Tyne and Wear
"I just wanted to let you know that my husband and I have just returned from your Santa in Lapland trip, what a lovely experience it was and we could not fault any part of it.
We were the two biggest kids there. Hope to have another trip !!
Jill Carter, Hullbridge, Essex
"We felt we must write to thank you, your company and your staff for making our recent trip to Lapland such an enjoyable experience.
From the moment we arrived at Gatwick Airport , your representatives were first class - always on hand to help with whatever we needed.
Our Young daughter Elly loved all the Snow kids activities, the hospitality, the food and all the various activities were all wonderful - we could not find fault with any part of our stay.
Thank you again for making our trip pure magic."
Gerard and Susan Voogt, Crawley
I have just returned from the best trip of my life with my wife and 3 kids. We had a fantastic time in Lapland.
When I e-mailed you last Feb I wasn’t sure what to expect (especially the negative press of late) but I can’t praise you enough for the huge effort and enthusiasm to which we were greeted.
The kids loved Santa and the reindeers, I loved the huskies and my wife loved the snowmobiling. Hotel, food, entertainment, itinerary and anything else I have missed absolutely fantastic.
Once more a massive THANKS, we had a great time.
Chris Tinsley, Penketh, Warrington
“We had a fantastic time on our trip and we congratulate all your staff for the friendliness, efficiency and service. We could find little fault with the organisation of the whole trip…..and we are not children! Thank you so much for a truly magical day, we will highly recommend you to friends, colleagues and family alike.
Sincerely
Penney Grimson & Paul Euman, Chatham, Kent
"A truly wonderful Christmas experience thank you for a dream of a holiday."
Paul Croucher, South Norwood, London
"I just had to write to let you know we have just been on one of your trips to Lapland and it was a fantastic experience, the whole experience was magical, exciting, well organised and fully enjoyable, the guides were brilliant.
Your team and everyone who is involved are a credit to the company as it was a great day we will never forget and have already told friends that it's a must for them next year.
So again a VERY BIG THANKYOU"
Helen Harper, Birdsledge, Huddersfield
"I am writing to you all to say a big heartfelt thank you for the most wonderful holiday ever.
I have to admit to having some doubts as we have never been on a organised holiday before and certainly not to a cold climate. The welcome and the service was beyond my expectations, everything was so wonderfully planned. The staff looked after us all so well, constantly checking that we were all warm and happy and encouraging us to have a go on everything.
Santa's visit to the children brought a tear to many an eye I can assure you and the presents were extremely well thought out and age appropriate..someone had been very busy I can tell.
I am aware that we were lucky to be travelling with your company when I listened to the horror stories from guests who were with different companies and am so pleased that we put our faith in you.
All in all a wonderful, incredibly memorable holiday and one which we definitely hope to repeat next Christmas.
Many Thanks"
Jane Peppitt, Plymouth, Devon
Just a note to say thank you very much for our recent Santa holiday.
My sister and I, together with my two boys, had the most fantastic time. The whole holiday from check in to return went smoothly. All the staff were happy and helpful and nothing was too much trouble. The hotel was immaculate and the staff there were lovely.
Reading back over this, I still don’t think that I have quite given the holiday justice it deserves. There are no words that can exactlyexplain how we felt about it!
The visit to the hotel by Santa Claus on the final evening was magical and not just for the kids ! I know for a fact that there were some tears shed by adults!!
Once again, thank you
Jane Swift-Barrett, Birkenhead
“Just a brief note to say Thank You to everyone at Emagine for a wonderful, magical day that we will never forget. Our daughters were awestruck by Santa and now know they have met the real Santa. Everything was so well organised and everyone was so friendly and helpful.
Once again Thank You it made our dreams come true”
Bev Hodgson, Rednal, Birmingham
"A fabulous weekend, please congratulate your staff as they were the best we have experienced on any holiday.
An all round wonderful experience. Thank You"
Keleigh Varnes, Somerset
"I along with my husband, son and mother in law have just returned from a 4 day trip in Lapland .
We stayed at the Hotel Tunturi in Saariselka. To be honest with you I am at a loss of what to write in this e-mail, I have just read other letters that the company have received and they exactly echo our thoughts, we even had a chuckle to ourselves when reading one which said "even the coach driver had a sparkle", it is so true. We can only add that your staff looking after us are a credit to your fantastic reputation and you should be very proud of them and how they carry the company name.
We are still talking non-stop of out experience and we all agree it was truly magical and something everybody of any age should encounter.
We can only say Thank you so much.
Cheers"
Jo Hopgood, Romsey, Hampshire
“Having returned just before Christmas from one of your holidays my wife and I felt we must write to say how much we enjoyed our Lapland experience. We were expecting great things but it exceeded our expectations. We were accompanied by our four grandchildren (aged between 3 and 7) plus their parents. It is difficult to say which age group enjoyed themselves the most!
Our pleasure was in no small way due to the excellent organisation which your company provided. All the activities were well organised and your representatives were all very helpful.
The highlight of the trip was, of course, the visit to Father Christmas and we must congratulate you on the way this was handled. We shall certainly be recommending your company to any of our friends who want a “Santa” experience in Lapland.
The grandchildren are already saving their pocket money to return in two years to renew their “reindeer driving licences”
Keep up the good work and thank you again for a wonderful holiday.
G. Roper, Maidenhead, Berkshire
“I would just like to say a big thank you. I took my 6 year old daughter Holly to Lapland on a day trip. We had a wonderful time, the whole day was well organised and everyone had the opportunity to do all the activities available.
The highlight of the day for my daughter was when we went to see Santa and as we entered the cabin he called out her name – she was completely astonished !!! That image will stay with me forever.
Thank you for keeping the spirit of Christmas alive!! It was magic”
Sue Law, Sutton, Surrey
"We are writing to thank you all for a truly magical experience. Before our visit we knew it would be a very special holiday, but it was even better than we could ever have imagined.
The Organisation of our whole stay was second to none. Your representatives at the resort were most helpful and courteous at all times.
All in all it was an experience we will never forget. We have always wanted to see the Northern Lights, and were delighted to see them on our first night.
Our Christmas was like a dream come true.
Thank you once again for all that you organised for us."
Catherine Phillips, Lymm, Cheshire
"A wonderful unforgettable experience helped by knowledgeable and helpful staff."
Donna Cullum, Tiptree, Colchester
"Just a quick note to thank you and everybody at Emagine for all the effort put into our trip to Lapland . It was a magical day we will never forget.
I was amazed at how so much activity could be comfortably packed into 1 day. The pace was excellent and everybody warm and welcoming. To add to the magic a view of the Northern Lights on the return journey was a real treat"
Peter Kenny, Cumbria
"I am writing to you to say what a FANTASTIC time we had with your tour in Saariselka. Everything was good or if not better than we could have ever hoped for. I have always read feedback in brochures with some scepticism, but this time it was all true!
The hotel was very comfortable and the excursions an enormous amount of fun. Our three children have come back with some great memories and their beliefs totally intact and more solid than before, especially for our nine year old!
I will be raving about our trip to many friends ! Keep up the good work and we may yet come another year! Yours sincerely"
Mrs Page, London, SW6
"A Wonderful trip, all our group had a magical fantastic time.
Everthing was so well organised thank you all so much "
Melanie Poole, Edenbridge, Kent
"I would like to say how much my son and I enjoyed our stay in Lapland .
I was impressed by the service I received right from the very first time I contacted your company. I also found that the information forwarded, was very accurate and easy to understand. I think that you have the balance just right. The activities were fantastic and my son and I will never forget the fun we had.
Since arriving back, we have been thinking about our next visit! This of course may not be totally practical, but are certain that if we ever return, we will be calling Emagine.
Kindest Regards"
Mrs Moir, Buckinghamshire
"The attention to detail was superb, the staff were very friendly and helpful and readily available, it was just a brilliant trip. The best holiday we've ever been on and a truly magical experience for the whole family.Thank You"
Jackie Gough, Fleet, Hampshire
"I lecture in client service and I have seldom been as satisfied by the level of care and dedication as on this holiday, it was fantastic- the best time we have had - pure magic and the staff kept the feeling going Thank You"
Virginia Mead Herbert, Watford, Hertfordshire
"This was a first class holiday, extremely well organised and very well planned"
Melanie Springer, Chandlers Ford, Hampshire
"Thank you for making a magical holiday for us all, it was extremely well organised, very friendly caring staff giving a personal service and offering everything you could wish for. There was something for everyone."
Susan Nicklen, Gerrards Cross, Bucks
“Really, really excellent ! All in all a first class experience of considerable magic”
Giles Tomsett, Sanderstead, Surrey
"It was a holiday of a lifetime, we only wish it could have lasted more than 4 days, 4 weeks would have been more like it !, Thanks for a great holiday"
Brigitte Birch, Ashford, Kent
"One of the most professional approaches of a holiday company we have ever experienced"
Kevin Hunter, Hundvag, Stavanger, Norway
"Having just returned from the most fabulous visit to Lapland , we really did feel that we should contact you.
Our day was not only well organised, but hosted by the most delightful young ladies who made sure that our day was seamless. As a family that has been lucky enough to enjoy a wide selection of holiday experiences throughout the past number of years a very big thank you for making this the most memorable!"
Sally Cotton, Rugby
"Thank You, Thank You. This was one of, if not the best Christmas that we have had and the children loved it as well. From arrival until leaving we were well looked after, the days were long but every minute was enjoyed.
From all my family thank you for a great time. Thank you"
Martin Camp, Farnborough, Hampshire
“This once in a lifetime trip may need to be repeated!
A very professional company who paid great attention to detail and made the whole trip stress free
Thank You”
Annabelle Perkin, Farnborough, Hampshire
"Hello Folks, we would just like to say a big thank you for arranging such a wonderful day trip from Birmingham to Lapland. We are an older couple who went without kids, but we still had a magical day.
The whole organisation from the first Internet contact to the return landing couldn't have gone more smoothly.
Well done and a very big thank you from us."
Roger Brunning, Swarland, Northumberland
"Thank you all very much for the holiday we have just had with your company, the brochure said it all.
We went to visit Santa and I had a lump in my throat and tears in my eyes, I have never known a company put so much effort into making everybody's holidays so special.
Thank You"
Mrs M Eyley, Swadlingcote, Derbyshire
"Just a note to say thank you for the truly wonderful day visit to Lapland. The whole experience was a pleasure and so well organised. The guides were excellent and the activities were really memorable. The day was certainly value for money and I shall be happy to recommend the experience.
With very best wishes"
Tracey Burton, Nottingham
"On behalf of all of Virgin Radio this is a belated note to say thank you for the smooth running and trouble free organisation of our Finnish Lapland promotion.
Without the exceptional level of service that you provided this would not have been such a successful promotion. The organisation and logistics associated with bringing all our families to Finland, ensuring all the travel, accommodation, activities and trips ran smoothly is no mean feat, and was carried out by you with great efficiency.
This let the winners to have a very positive impression of Virgin Radio which was really a reflection of the good planning and attention to detail that you applied to this promotion.
We look forward to the opportunity of working with Emagine in the future."
Steve Taylor, Station Manager, Virgin Radio
"We would like to take this opportunity of thanking you for a truly magical holiday to Lapland. It was an 11 out of 10 holiday being even better than we'd hoped.
It was a holiday that will live long in the memory, we think the word that sums up our holiday was not magical, terrific , etc but organisation is the word as no stone was left unturned in the pursuit of our happiness.
Thank you"
Brendan Behan, Birmingham
"Many thanks for organising the most thrilling and breathtaking holiday experience my family has ever enjoyed. We thought it would be a once-in-a-lifetime experience but we're definitely coming back for more !
Thank You"
James MacTaggart, Southampton
"We have just returned from our trip to Lapland and we wanted to say what an absolutely fantastic time we had, nothing seemed too much trouble . We all agree that the trip was a magical adventure giving us memories that will stay with us forever.
Thank You"
Colin Tuck, South Croydon, Surrey
We would like to thank you for what was for all of us a truly memorable Christmas. The organisation of the programme was superb, right from the helpful advice when booking. You are all to be congratulated and cannot imagine anyone doing a better job. The visit to see Santa was magical.
An amazing experience – worth every penny Thank you all from all of us.
Mary & Roy Pearce & Family, Sevenoaks, Kent
“From the moment we arrived to the moment we left everything ran like clockwork. The staff was kind, helpful and courteous at all times and even though we packed a lot of great activities into a short visit at no point did we feel as though we were pushed to hurry things along.
My children were absolutely thrilled to meet Santa and the fact that he knew their names made it even more magical for them and will no doubt be something that they will remember for the rest of their lives.
In this day and age when we are all too quick to criticise and complain it has been a pleasure to write this letter and to thank you for an incredible experience
Thank you again”
Colin Ray, Crawley, West Sussex
"I just wanted to thank you and tell you what a wonderful time we had. Our expectations were high, following the client comments we'd read on the web site, but they were exceeded several times over! We really had the trip of a lifetime. Everything about it was great, the organisation, the safaris, Santa!
All in all it was a marvellous holiday.
Barbara Jukes, North Harrow, Middlesex
"All the superlatives in the world wouldn't be able to adequately describe the experience- it was magical to be walking in a winter wonderland. Thank you"
Tania Swann & Sarah Athy, London W9
"Our family and the family we went with had a FANTASTIC time, it really made Christmas something to look forward too. The whole holiday from start to finish was organised brilliantly by all your people involved and by the locals at the resort. We have lots of memories that will stay with us for a long time but the most magical is when we met Santa - the children's faces were a picture. Not only did you make a lot of children very happy you also made a lot of big children happy. Thanks again"
Russ Spencer & Family, Isham, Northamptonshire
"I take this opportunity to thank you all for the organisation of an absolutely wonderful holiday experience. My family and I totally enjoyed the whole experience; the attention to detail and the flexibility of the schedule was absolutely outstanding. I wish your company every success in the future; you have discovered a winning formula from which many people will gain much happiness.
Our two little girls went with a dream, you turned that dream into reality, it was a very special moment - Thank you"
Ian McGuirk, Preston, Lancashire
"We returned last night from a 4 day trip to Lapland and I just wanted to write immediately (before Christmas) to say how much we enjoyed every minute.
The holiday was faultless. It was first class, magical etc. etc. Sometime in the future we will definitely consider another Emagine holiday and will recommend the Santa experience to all our friends and family.
Kittos and Merry Christmas to you all."
Jayne Pyper, Chesham, Bucks
"I just wanted to write to you to express my sincere thanks for all the help in arranging our New Year trip to Lapland. I have to say that when we first booked our trip I had my reservations about booking such a 'pre-arranged package' but I needn't have worried because we had a fantastic time, it was absolutely wonderful and completely exceeded all our expectations. The holiday was superbly organised right from the moment I made our initial booking. The whole trip was magical. The hotel, the food, safari trips and general all round care and attention that we received was superb.
It was a wonderful lead up to our New Year. Thank you once again"
Katie Mart, Twyford, Berkshire
"When we booked the trip we wanted it to be magical as both our children aged 7 and 4 still totally believe in Santa. You have made a real success for us. From the moment we checked in at Gatwick the trip proved to be every bit as wonderful as we had hoped. The Emagine staff, the personal touches and all the activities were well co-ordinated and despite the cold, we thoroughly enjoyed every minute, it was a shame that the four days went so quickly.
On behalf of all the family we want to congratulate your thoughtfulness and hard work in organising these trips. It has certainly made this Christmas our best. As a family who travels a lot around the world, this trip is amongst the best and definitely the most memorable. Thank you from us all"
Alice Schulz, Wateringbury, Kent
“The holiday could not have been improved even if you tried. A truly wonderful experience for young and old alike.
Thank You”
Mr & Mrs Barker, Rotherham, South Yorkshire
"What a brilliant time we had, my daughter just did not want to leave, and the magic in her eyes said it all. Well-done and thank you so much, it was one of the best holidays we have ever had"
Jane King, Plymouth,Devon
"We have just returned from Lapland, and would to thank your company for a fantastic holiday. It is not often that a holiday surpasses expectations, but on this occasion we can confirm that all of our party-our son, our respective parents and ourselves-thought the whole trip was a truly magical- which on reflection was incredibly good value for money. Thank you very much"
Mike & Kath Vick, Eckington, Worcestershire
"This was the most memorable trip we have ever had. It was absolutely fantastic."
Kay Brookes, Penn, Buckinghamshire
"This was one of the best holidays we have had as a family. We will remember it always and would like to thank Emagine for making it so much fun. Our congratulations for the superb planning."
Sarah Franklin, Fair Oak, Hampshire
"We would like to say a huge thank you for a fabulous holiday, which will remain in our memories for the rest of our lives. We have travelled quite extensively and this is definitely at the top of the best holidays, for enjoyment and how well organised it was, the Emagine staff were excellent.
We really had a magical holiday and we don't think any Christmas in future will quite come up to this Christmas holiday-well done and thank you."
Debra Pryor, Gillingham, Kent
"Wow where do we start-well first of all thanks for fulfilling and exceeding our dreams! We've just travelled with you and had a ball! Our whole family would like to thank you from the bottom of our hearts for a fabulous time. Everybody in the Emagine team is so professional and so fantastic; the booking team were friendly, informative and efficient. Your resort representatives were brilliant hosts; warm welcoming, helpful with a fantastic sense of humour- they made everything run smoothly. The safaris were amazing, the hotel staff were delightful and the food delicious, even the coach drivers seemed to have a special sparkle about them. We think your company is astounding and outstanding!
Karen, Jon, Freddie, Harrie and Oscar Miller, Chesterfield, Derbyshire
“My daughter Georgina and myself have just returned from one of your 4 day Santa trips and I feel I must write to say how wonderful the whole experience was from start to finish, from the moment we got onto the plane everything was done very professionally.
The activities were all 1 st class, just right for the different age groups, and as for my daughters face when she saw Santa, if nothing else I will treasure that expression for many many years to come, until my youngest daughter is old enough to go at which time we will definitely be doing it through yourselves again.
Once again, many thanks for giving my daughter and myself such unforgettable memories.
With sincere thanks”
Colin Colliety, Purley, Surrey
"A totally once in a lifetime experience, thank you for the memories of Santa and Finland which will stay in my heart for a long time"
Dr Linda Teebay, Norton Cross
" I just wanted to say thank you for a most excellent trip to Lapland . It was without doubt, the most worthwhile trip we have taken for a very long time. The organisation was impeccable, the facilities superb and the resort staff were fantastic and made us feel really special, all in all it was most enjoyable. Thanks Emagine for a wonderful holiday"
David Jebson, Orpington, Kent
"An excellent and magical holiday from start to finnish. All the staff we encountered were very helpful, genuine, enthusiastic and a lot of fun".
Allan Bradford, Worcester
“Exceeded every expectation, thank you for giving us such a memorable experience.
Well Done”
Chris MacDonald, Andover, Hants
"We wanted to drop you a quick note to say how much we enjoyed our visit to Lapland-words cannot begin to express just how good it was and we will treasure the memories for many years to come. The whole process from the first visit to your web site, to talking with you on the phone and then the trip itself was a delight and well worth every penny we spent.
A huge thank you from two big kids"
Terry Osborn & Maddie Witt, Bishop Waltham, Hampshire
"On behalf of Richard, Judy, George Michael, myself and the whole "This Morning" team, Id like to thank you for all your help with our recent Lapland trips, It was so generous of all your staff and crew to make the days so special and to ensure the trip was such a huge success. Every child who went had a fabulous day to remember for the rest of their lives - it's a really great thing you all did!
It was a pleasure to work with you and we were so impressed and grateful for the way everything ran so professionally and smoothly - we couldn't have done it without you! Please pass on my thanks to everyone involved, you're all great!
With thanks and warmest regards"
Karen Smith, Deputy Editor, This Morning, Granada Television London
"I don't think your brochure or your adverts quite captured the magic that we actually experienced. It was excellent thank you".
Grenville Whelan, Middlewich
Just a few lines to thank you for the most fantastic and magical Christmas we have ever had. We found the accommodation to be just lovely- clean, warm, spacious and in a beautiful location.
The trips were just perfect - fun, well organised and totally ‘wow’ experiences equally enjoyed by Sean aged 7, Bethan 8, Lucas 15, Keith and myself. We just loved the fact that they weren’t just short ‘taster’ sessions but proper, hands on experiences ! All in all, the holiday from start to finish was absolutely fantastic !
Many thanks
Sarah Doel, Hartpury, Gloustershire
"An excellent and genuine package, we felt very welcome and everything was very well organised. Santa was great and the personalisation was appreciated by everyone".
Sheila Brearley, Stockport
"A memorable day for all the family- children, parents and grandparents Thank you"
Joel Harding, Watford, Hertfordshire
“Excellent value for money and attention to detail, I would recommend to anybody Magical”
Roy Glover, Kirkby in Ashfield, Nottinghamshire
"I am writing to thank you for a wonderful holiday which myself and everyone else in our party enjoyed. The food was great and the activities were breathtaking. My mum and I most enjoyed the snowmobiling and the tobogganing and the Santa Claus 'adventure' was exceptionally well done. I left my dad at home because he doesn't like flying, or the cold, so it did not seem the holiday for him. However, after the sights we have seen, I think it would be well worth him braving the flights and the weather to come with us again.
I would like to congratulate your guides for their very hard work ensuring that every wish was granted. On behalf of mum and myself I would like to thank you for a truly outstanding holiday".
Sarah Colquhoun aged 11, Carlisle
"A fantastic day - you cannot put a price on this magical experience"
Gail Harvey, South Sheilds, Tyne & Wear
"We did think the holiday was expensive at first, but now know it was worth every penny! A truly magical holiday which we shall treasure forever.
Thank you"
Graham & Tracey Lazell, Stanford le Hope, Essex
"We write on behalf of the whole family to thank you for a brilliantly organised holiday. We would definitely recommend this holiday to everybody, and we must emphasise that we could not find a single fault with your arrangements".
Betty Rowatt, Surrey
"I am writing to express on behalf of my wife and four children our heartiest thanks for making a dream come true. Our memories of a wonderful holiday will remain with us for life. Your itinerary, the professional way everything was organised is a credit to you all.
Thank you again for the holiday of a lifetime."
Peter Cooper-Bennett, Hereford
"Just a little note to thank you for all your hard work in relation to our Lapland trip. You went to so much trouble to ensure that everything was attended too. I am most grateful, as I am sure everyone else in the party was I hope we have the pleasure of doing business again."Louise Wyllie
External Relations & Head of Events, Manchester City Council
"I am writing to thank Emagine for a wonderful day visit to Lapland.
The organisation of the whole day was wonderful, everything was really well planned and went like clockwork. Everyone involved in the day was incredible, so a big thank you to them all.
A lovely and most memorable day-well worth the money and the long day.
Thank you again"
Christine Naus, Brize Norton, Oxfordshire
Following our trip to Lapland before Christmas, I had to write to thank you and your staff for a truly magical holiday. Our whole trip was brilliantly organised from the moment we arrived until the time we left. We have amazing memories from all the activities and of course our meeting with Santa himself.
I could go on forever about all the wonderful things(and frequently do to friends who make the mistake of asking!)
Thank you once again for making our visit a trip of a lifetime.
Carol Harrison, Hillingdon, Middlesex
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